FROM A FAMILY OF ITALIAN JEWELLERS, BORN IN AUSTRALIA AND MOVED TO CANADA IN MY LATER YEARS, I DEVELOPED A PASSION FOR MAKING THINGS FROM A YOUNG AGE. MY GRANDFATHER WAS A CLOCKMAKER WHO OPENED OUR FIRST JEWELRY STORE OVER 40 YEARS AGO (WHICH IS STILL THRIVING TODAY). I STILL REMEMBER AS A CHILD SITTING IN OUR WORKSHOP, GIVEN A BOX OF BROKEN JEWELRY AND MY IMAGINATION, I CREATED PIECES OUT OF OLD GOLD AND GEMSTONES ON MY OWN, REALIZING THAT THIS LINE OF MANUFACTURING AND DESIGN REALLY INSPIRED ME AND I KNEW I WANTED TO HELP OTHERS CREATE THEIR IDEAS FOR THEIR LOVED ONES AND TURN THEM INTO REALITY. MY GOAL IS TO CREATE A BRAND THAT NOT ONLY MAKES BEAUTIFUL PIECES, BUT ALSO TO EDUCATE THE WORLD ON WHAT JEWELRY ACTAULLY MEANS, AND WHY GOLD AND DIAMONDS ARE SUCH VALUABLE MATERIALS THAT HAVE BEEN AROUND SINCE THE BEGINNING OF TIME.
Shipping and FAQ
We are thrilled to offer free shipping on all purchases within Canada. Enjoy the convenience of having your order delivered right to your doorstep, without any additional shipping fees.
At our store, we prioritize your satisfaction. If you encounter any manufacturing deficiencies with your purchase, we provide a hassle-free 14-day return policy. Simply contact our customer service, and we will assist you in processing the return and issuing a refund or exchange.
We are committed to ethical practices in the sourcing of our diamonds. Rest assured that all our diamonds are conflict-free, adhering to the highest ethical standards in the industry. We believe in promoting responsible and sustainable practices for a brighter future.
We take pride in the authenticity and quality of our diamonds. All diamond certificates provided with our jewelry are legitimate and recognized within the industry. These certificates assure you of the diamond's specifications, including the cut, color, clarity, and carat weight.
If you have any further questions or require additional information, please refer to our detailed FAQ section below. We are here to assist you every step of the way.
Frequently Asked Questions (FAQ):
Q: How long does shipping take for Canadian orders? A: We offer free shipping on all Canadian orders. You can expect your package to arrive within 7-14 days. (Custom designs and handmade pieces will take longer.)
Q: What is your return policy? A: We have a 14-day return policy for any manufacturing deficiencies. If you encounter any issues with your purchase, please contact our customer service to initiate the return process.
Q: Are your diamonds conflict-free? A: Yes, we are proud to source our diamonds from ethical and conflict-free suppliers. We prioritize responsible practices to ensure the highest standards of quality and integrity.
Q: Are the diamond certificates provided with your jewelry legitimate? A: Absolutely. We guarantee the legitimacy of all diamond certificates provided with our jewelry. These certificates validate the authenticity and specifications of your diamonds.
Q: Can I customize a piece of jewelry? A: Yes, we offer customization options for select jewelry pieces. Please contact our customer service to discuss your requirements and explore the possibilities.
If you have any further inquiries or need personalized assistance, please don't hesitate to reach out to our dedicated customer service team. We are here to make your shopping experience exceptional and memorable.